Tools for the citizenry

In addition to being an advocate on the outside of government, staffer in a DC deputy mayor's office, and blogger, I'm a citizen (in the citizenry sense). As one, I use government services and believe services access should be seamless and information accessible and open.

One important note: What's most important are the four buckets. The details are simply examples.

Consume information

  • Talk with neighbors
  • Attend meetings
  • Reading local newspapers, listening to the radio, watching tv
  • Reading electronic discussion lists/boards (Yahoo, Google groups; Reddit)
  • Reading blogs and discussion boards
  • Following group activity on Facebook
  • Following journalists, other electeds, bloggers, policy wonks, advocates, community leaders on Twitter

Share your views with elected and appointed officials and staff

  • Attend public meetings
  • Write letters and emails, make phone calls
  • Testify at public hearings
  • Schedule a one-on-one or group meeting with public officials

Engage with and use the media

  • Get to know the journalists covering the issues about which you are concerned.
  • Be helpful, be a resource. If there is information you think they should have, give it to them; it doesn’t have to be about "your" issue.
  • Write letters to the editor.
  • If you follow journalists on social media, tell them when they did a particularly good job on a story. If not on social media, email or mail a note with the same message.

Know the policy landscape

  • Who else is interested in the issue? Get to know them, their work, their positions.
  • How can the government or quasi-government organization be held accountable?
  • Is this simply a local issue or is it related to state or federal law?